Wood Story offers a variety of wooden products. The type of wood and finish may vary depending on the product. Please contact us for information about a specific item.

Available payment methods are shown at checkout. If Cash on Delivery is available for your order and location, you can select it there.

Delivery times depend on your location and courier availability. Please contact our support team for an estimated delivery time for your order.

Customization availability depends on the product and your requirements. Please contact Wood Story on WhatsApp at 03346201655 before ordering.

We offer exchanges for eligible damaged, broken or defective items. We do not accept returns for non-damaged products or offer voluntary cash refunds, subject to applicable law. Please contact us promptly after receiving a damaged product and provide photos or an unboxing video.

For order updates, contact us on WhatsApp at 03346201655 and provide your order number. Our support team can assist you with available delivery information.