Faqs (Frequently Asked Questions) Is every piece truly handmade? Each piece is handcrafted from carefully selected wood, so natural grain and subtle variations make every item one of a kind. How should I care for wood? Clean wooden products with a soft, damp cloth and mild soap. Dry promptly and avoid soaking or dishwasher use. Is your wood responsibly sourced? Yes. We use responsibly sourced wood wherever possible and design durable pieces intended to be enjoyed for years. When will my order arrive? Orders are carefully packed and dispatched within the timeframe shown at checkout. Tracking details are emailed after shipping. Can you help with gifting? Absolutely. Contact us with your order details, and we’ll gladly help with suitable gifts, quantities, or special requests. Good to know